Interaction model ontology

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MUSEUMS

Art Museums
Cultural & Historical
Natural History
Science & Technology

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STAKEHOLDER MUSEUM STAFF

Curators
Docents
Collection Managers
Exhibit Designer
Marketing/Comunications
Education Staff

STAKEHOLDER VISITORS

Individual Visitor
Family Visitors
School-based Visitors
Tour Groups
Friend Groups
Researchers/scholars/SMEs
Persons with disabilities

STAKEHOLDER VISITOR STYLE

Greedy (want to see everything)
Selective (want to see detailed selection)
Busy (wants general idea without taking much time)
from Patrelli & Not(2005)






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STAKEHOLDER AGE

Young Children
Children
Teenager
Adult
Senior

STAKEHOLDER GROUP

Large Group
Medium Group
Small Group

STAKEHOLDER LANGUAGE

English
French
(add language here)

STAKEHOLDER DISABILITY

Vision impairment/loss
Mobility
Cognitive/learning
Hearing impairment/loss
Mobility impairment






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PLATFORM

Tangible User Interface
Mobile
Web
Paper
Kiosks

PLATFORM ACCESSIBILITY

Directly accessible application
Compatibility accessible application

INTERACTION STAGE

Pre-visit
During visit
Post-visit
Remote-visit

INTERACTION TIME

Short
Medium
Long
Indefinite

INTERACTION GOAL

Playful
Pragmatic/Functional
Planning
Research
Educational
Social
Inspirational
Emotional

_*The desired outcome(s) of the Interaction Stage_

INTERACTION MOTIVATIONS

Spontenaeity
Passions/Interests
Word of Mouth
By Force/Work/School
Communal Outings

_*What leads/prompts someone to participate [in the museum experience]_

INTERACTION FLOW

Linear/Sequential
Non-Linear
Micro-interactions

INTERACTIONS

Interpreting
Making Purchases
Sharing Knowledge
Way Finding
Browsing
Asking Questions
Looking at Content
Commenting
Improvising
Making Connections
Making Note of things
Reading
re-experiencing
Sharing experience with others
Making Selections
Classifying things
Ranking things
Taking Pictures
Seeking museum activities
Seeking information
personalizing
Planning
(more to be added)

  • Red text indicates hot boxes: boxes that can be completed with new issues that emerge from combination of other elements or from new ideas generated during the design process. 

Ontological Proto-models

McCord iphone wireframe example