User experience organizations, sites, articles presentations, and other resources.

Organizations

Most of these sites are filled with articles, seminars, events, etc.

• Interaction Design Association
• SIGCHI - the ACM's Special Interest Group on Computer-Human Interaction
• Information Architecture Institute
• Usability Professionals' Association
• Society for Technical Communication - Usability & User Experience
• The User Experience Network
• Usability Net

Companies

• User Interface Engineering
• Nielsen Norman Group
• Cooper
• Human Factors International
• Adaptive Path

Sites

• A List Apart - Explores the design, development, and meaning of web content, with a special focus on designing with standards
• Cooper's Insights
• Good Experience
• Boxes and Arrows
• SitePoint - Online magazine for Web Development and Design Professionals
• useit.com - Usability guru Jakob Nielsen's website with practical articles on creating usable information technology
• Usable Web - Almost a thousand helpful links about web usability organized by category

Blogs, Lists, & RSS

• discuss@ixda.org (ixda.org)

UCD Processes

• User-Centered Design, Usability Professional Association Website
• User-centered design in IT services
• Selling User Needs Assessment, presented at UCCSC (University of California Computing Services Conference)
• Usability Body of Knowledge
• Usability Methods Toolbox - Great resource that describes the various techniques that may be used in usability evaluation
• The KJ-Technique: A Group Process for Establishing Priorities (a.k.a. Affinity Diagramming)
• Qualities of a Good Survey Question
• Autodesk's UCD & Agile Process

Recommended Interaction Design Books

• "Don't Make Me Think", Steve Krugg
• "Designing Interfaces", Jennifer Tidwell
• "About Face 3.0, The Essentials of Interaction Design", Alan Cooper, et al
• "Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design", Karen Holtzblatt, et al.
• "The Inmates Are Running the Asylum", Alan Cooper
• "The Design of Everyday Things" by Don Norman

For more suggestions, check out:

• the Adaptive Path Reading List
• the Society for Technical Communication's Usability & User Experience Group's Bookshelf

Accessibility References

• DHTML Style Guide - Contains many conventions for keyboard access of DHTML widgets
• ARIA Article on A List Apart - Good introduction to ARIA
• ARIA Examples - Contains many examples of using ARIA markup
• ARIA Best Practices
• Mozilla - Keyboard Navigable Widgets

Design Patterns

UI Design Pattern Libraries

• Welie Design Patterns
• Tidwell Design Patterns
• Yahoo Design Patterns
• Berkeley Web Patterns Project
• Open Design Patterns
• Open Design Patterns (This is a different site from the one above)
• Information Design Patterns
• Peter Morville's Search Patterns
• AjaxPatterns
• Design of Sites Pattern Browser (registration required)
• Sakai Design Patterns Library
• Sakai Design Patterns ideas
• User Interface Design Patterns
• UI-Patterns.com
• Oracle Browser Look and Feel Resources
• Hypermedia Design Patterns Repository
• The Brighton Usability Pattern Collection
• The Pattern Language Network

UI Design Pattern Screenshot Collections

• PatternTap
• factoryjoe's (Chris Messina's) Design Patterns on Flickr
• Matthias Wagler's UI Design Patterns on Flickr

Other Design Pattern Resources

• Implementing a Pattern Library in the Real World: A Yahoo! Case Study pdf html add'l resources
• PLML (Pattern Language Markup Language)
• UC Berkeley's Web Patterns Library group's "Comparative Analysis of Collections"
• The Pattern Gallery - includes history and examples of pattern libraries
• Discussion of Design Patterns & Libraries on IxDA's mailing list
• The Interaction Design Patterns Page - includes info on Papers About Pattern Languages for Interaction Design, Patterns and Pattern Languages for Interaction Design, How to Write Patterns
• WebPatterns.org
• processes + patterns: best practices on steriods by Peter Boersma
• The encyclopedia entry on Interaction Design Patterns on Interaction-Design.org
• Open Directory: Patterns & Anti-Patterns
• HCIPatterns.org - includes People, Events, Patterns, Publications, Tools
• Interaction design pattern Wikipedia page
• Yahoo! UI Pattern Authors Yahoo! group/mailing list
• Summary of A Pattern Language by Christopher Alexander
• Architypes.net's Pattern Index
• Patterns and Software: Essential Concepts and Terminology

User Testing

Fluid User Testing Resources

User Testing Protocol

User Testing Checklist

User Testing Tips

User Testing Round Template

User Testing

User Testing Scenarios and Tasks

User Testing Summary Template

User Testing Protocol Template

User Testing Greeting Script

User Testing Results Template

User Testing Consent Form

User Testing Demographic Questionnaire

Other User Testing Resources

Books

• "Handbook of Usability Testing" by Rubin J. and Chisnell, D.
• "A Practical Guide to Usability Testing" by Dumas, J. and Redish, J.
• "Don't Make Me Think" by Steve Krug
• "Usability Engineering" by Jakob Nielsen

For more suggestions, check out:

• the Adaptive Path Reading List
• the Society for Technical Communication's Usability & User Experience Group's Bookshelf

Online Resources

General Info

• Dana Chisnell's blog (author of "Handbook of Usability Testing"): www.usabilitytestinghowto.blogspot.com/
  • Templates, examples, and links to other resources from Dana by Christine Perfetti
• "Five Techniques for Getting Buy-In for Usability Testing" by Christine Perfetti
• UsabilityFirst.com
• Usability.gov - the U.S. Government's website on Usability, containing Usability & Accessibility guidelines, methods, and links
• Usability Professionals' Association Resources - good source of all things "usability"
• Society for Technical Communication's Usability & User Experience Group Topics
• Usable Web's User Testing page
• University of Texas at Austin
  • Plan a Usability Test
  • Developing Usability Test Documents
  • Conduct the Usability Test
  • Write Usability Report
• Usability Test Reporting - nice description of Formative vs. Summative Testing
• Sample Usability Test Script - found in "Looking for Downloads" section
• Usability Resource Center's Usability Testing Materials

Usability Testing Techniques

• "5-Second Tests - Measuring Your Site's Content Pages" by Christine Perfetti
• "Interview-Based Tasks: Learning from Leonardo DiCaprio" by Jared M. Spool
• "Inherent Value Testing" by Jared M. Spool
• "Card sorting: a definitive guide" by Donna Spencer and Todd Warfel
• "Card-Based Classification Evaluation" by Donna Spencer
• "What You Should Know About Prototypes for User Testing" by Chris Farnum
• "Remote Online Usability Testing: Why, How, and When to Use It" by Dabney Gough & Holly Phillips

Campus maps

• University of Toronto Campus Map (St. George/downtown Campus)
• York University Campus Map & Directions
• UC Berkeley Campus Map & Directions

Fluid UX Presentations

Accessibility

• Accessibility for Rich Internet Applications: Techniques and Toolkits PDF | PowerPoint
  • Colin Clark presented at the Aiming for Accessibility Conference, University of Guelph, May 27, 2009
• Hands-on Accessibility
  • Colin Clark presented at the JA-SIG Unconference U-Camp, Rutgers University, November 13, 2007
• An Introduction to Accessibility
  • Mike Elledge presented at York University's Institute for Research on Learning Technologies on November 1, 2007
• Assessing Accessibility
  • Mike Elledge presented at York University's Institute for Research on Learning Technologies on November 1, 2007

User Experience Design Methodology, Process, etc.

• User Centered Design (UCD) at Berkeley [PowerPoint slides]
  • Daphne presented with Judy Stern at Sakai Atlanta Conference, December 2006
• Fluid UX Overview for UCamp
  • Daphne presented at the Sakai UCamp in Amsterdam, June 2007 - UX audience specific.
• Dashboards, Searches, and Window States - a User-centric View for uPortal
  • Lightning talk Paul Z. presented at JASIG Winter 2007 Unconference - Paul Zablosky and Susan Bramhall, November 12th, 2007
• Introduction to User-Centered Design [PowerPoint slides]
  • Allison presented with Gary Thompson at JA-SIG Winter 2007 Unconference on November 13, 2007
• User-Centered Design in IT: the Low-Hanging Fruit [PowerPoint slides]
  • Allison presented with Ian Crew at the Winter 2007 Sakai Conferenceon December 4, 2007
• Using Personas to Create User-centered Designs [PowerPoint slides]
  • Allison presented with Rachel Hollowgrass at the Spring 2008 JA-SIG uCamp on April 30, 2008
• Use Cases in the Fluid Project [PowerPoint slides ]
  • Allison presented with Erin Yu at the Spring 2008 JA-SIG uCamp on April 30, 2008
• Designing Open Software
  • Colin Clark presented as a guest lecture in Dr. Stephen Hockema's FIS1340H Introduction to Information Systems course
• User Needs Assessment & the Designer and Developer Sprint [PowerPoint slides]
  • Allison presented at the Winter 2007 Sakai Conference uCamp on Dec 3, 2007
• Using Personas to Create User-centered Designs - updated [PowerPoint slides]
  • Allison presented at the Summer 2008 Sakai Conference on July 1, 2008
• What are Sakai Users up to - Fluid Content Management User Research
  • Presented by Daphne Ogle at the Sakai Paris 2008 conference, July 2, 2008

Design Patterns

• Design Patterns for Fluid
  • Allison presented at Fluid Summit on September 28, 2007
• Fluid Design Patterns
  • Lightning Talk Allison presented at JA-SIG Winter 2007 Unconference on November 12, 2007
• Open Source Design Pattern Library, Spreading Communities Thick: Open Source Communities of Practice [PowerPoint slides]
  • Allison presented at the Spring 2008 JA-SIG conference on April 29, 2008
• Open Source Design Pattern Library, Spreading Communities Thick: Open Source Communities of Practice - updated
  [PowerPoint slides]
  • Allison presented at the Summer 2008 Sakai Conference on July 3, 2008

UI Development

• Design Tips for Developers
  • Daphne presented at Sakai Amsterdam Conference Combo Session (Designers & Developers), June 2007