User experience organizations, sites, articles presentations, and other resources.

Organizations

Most of these sites are filled with articles, seminars, events, etc.

• Interaction Design Association
• SIGCHI - the ACM's Special Interest Group on Computer-Human Interaction
• Information Architecture Institute
• Usability Professionals' Association
• Society for Technical Communication - Usability & User Experience
• The User Experience Network
• Usability Net

Companies

• User Interface Engineering
• Nielsen Norman Group
• Cooper
• Human Factors International
• Adaptive Path

Sites

• A List Apart - Explores the design, development, and meaning of web content, with a special focus on designing with standards
• Cooper's Insights
• Good Experience
• Boxes and Arrows
• SitePoint - Online magazine for Web Development and Design Professionals
• useit.com - Usability guru Jakob Nielsen's website with practical articles on creating usable information technology
• Usable Web - Almost a thousand helpful links about web usability organized by category

Blogs, Lists, & RSS

• discuss@ixda.org (ixda.org)

UCD Processes

• User-Centered Design, Usability Professional Association Website
• User-centered design in IT services
• Selling User Needs Assessment, presented at UCCSC (University of California Computing Services Conference)
• Usability Body of Knowledge
• Usability Methods Toolbox - Great resource that describes the various techniques that may be used in usability evaluation
• The KJ-Technique: A Group Process for Establishing Priorities (a.k.a. Affinity Diagramming)
• Qualities of a Good Survey Question
• Autodesk's UCD & Agile Process

Recommended Interaction Design Books

• "Don't Make Me Think", Steve Krugg
• "Designing Interfaces", Jennifer Tidwell
• "About Face 3.0, The Essentials of Interaction Design", Alan Cooper, et al
• "Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design", Karen Holtzblatt, et al.
• "The Inmates Are Running the Asylum", Alan Cooper
• "The Design of Everyday Things" by Don Norman

For more suggestions, check out the Society for Technical Communication's Usability & User Experience Group's Bookshelf

Accessibility References

• DHTML Style Guide - Contains many conventions for keyboard access of DHTML widgets
• ARIA Article on A List Apart - Good introduction to ARIA
• ARIA Examples - Contains many examples of using ARIA markup
• ARIA Best Practices
• Mozilla - Keyboard Navigable Widgets

Design Patterns

UI Design Pattern Libraries

• Welie Design Patterns
• Tidwell Design Patterns
• Yahoo Design Patterns
• Berkeley Web Patterns Project
• Open Design Patterns
• Open Design Patterns (This is a different site from the one above)
• Information Design Patterns
• Peter Morville's Search Patterns
• AjaxPatterns
• Design of Sites Pattern Browser (registration required)
• Sakai Design Patterns Library
• Sakai Design Patterns ideas
• User Interface Design Patterns
• UI-Patterns.com
• Oracle Browser Look and Feel Resources
• Hypermedia Design Patterns Repository
• The Brighton Usability Pattern Collection
• The Pattern Language Network

UI Design Pattern Screenshot Collections

• PatternTap
• factoryjoe's (Chris Messina's) Design Patterns on Flickr
• Matthias Wagler's UI Design Patterns on Flickr

Other Design Pattern Resources

• Implementing a Pattern Library in the Real World: A Yahoo! Case Study pdf html add'l resources
• PLML (Pattern Language Markup Language)
• UC Berkeley's Web Patterns Library group's "Comparative Analysis of Collections"
• The Pattern Gallery - includes history and examples of pattern libraries
• Discussion of Design Patterns & Libraries on IxDA's mailing list
• The Interaction Design Patterns Page - includes info on Papers About Pattern Languages for Interaction Design, Patterns and Pattern Languages for Interaction Design, How to Write Patterns
• WebPatterns.org
• processes + patterns: best practices on steriods by Peter Boersma
• The encyclopedia entry on Interaction Design Patterns on Interaction-Design.org
• Open Directory: Patterns & Anti-Patterns
• HCIPatterns.org - includes People, Events, Patterns, Publications, Tools
• Interaction design pattern Wikipedia page
• Yahoo! UI Pattern Authors Yahoo! group/mailing list
• Summary of A Pattern Language by Christopher Alexander
• Architypes.net's Pattern Index
• Patterns and Software: Essential Concepts and Terminology

User Testing

Fluid User Testing Resources

Other User Testing Resources

Books

• "Handbook of Usability Testing" by Rubin J. and Chisnell, D.
• "A Practical Guide to Usability Testing" by Dumas, J. and Redish, J.
• "Don't Make Me Think" by Steve Krug
• "Usability Engineering" by Jakob Nielsen

For more suggestions, check out the Society for Technical Communication's Usability & User Experience Group's Bookshelf

Online Resources

General Info

• Usability Testing as an Assessment Technique [pdf]
• Dana Chisnell's blog (author of "Handbook of Usability Testing"): www.usabilitytestinghowto.blogspot.com/
  • Templates, examples, and links to other resources from Dana by Christine Perfetti
• "Five Techniques for Getting Buy-In for Usability Testing" by Christine Perfetti
• UsabilityFirst.com
• Usability.gov - the U.S. Government's website on Usability, containing Usability & Accessibility guidelines, methods, and links
• Usability Professionals' Association Resources - good source of all things "usability"
• Society for Technical Communication's Usability & User Experience Group Topics
• Usable Web's User Testing page
• University of Texas at Austin
  • Plan a Usability Test
  • Developing Usability Test Documents
  • Conduct the Usability Test
  • Write Usability Report
• Usability Test Reporting - nice description of Formative vs. Summative Testing
• Sample Usability Test Script - found in "Looking for Downloads" section
• Usability Resource Center's Usability Testing Materials

Usability Testing Techniques

• "5-Second Tests - Measuring Your Site's Content Pages" by Christine Perfetti
• "Interview-Based Tasks: Learning from Leonardo DiCaprio" by Jared M. Spool
• "Inherent Value Testing" by Jared M. Spool
• "Card sorting: a definitive guide" by Donna Spencer and Todd Warfel
• "Card-Based Classification Evaluation" by Donna Spencer
• "What You Should Know About Prototypes for User Testing" by Chris Farnum
• "Remote Online Usability Testing: Why, How, and When to Use It" by Dabney Gough & Holly Phillips

Fluid UX Presentations

Accessibility

• Accessibility for Rich Internet Applications: Techniques and Toolkits PDF | PowerPoint
  • Colin Clark presented at the Aiming for Accessibility Conference, University of Guelph, May 27, 2009
• Hands-on Accessibility
  • Colin Clark presented at the JA-SIG Unconference U-Camp, Rutgers University, November 13, 2007
• An Introduction to Accessibility
  • Mike Elledge presented at York University's Institute for Research on Learning Technologies on November 1, 2007
• Assessing Accessibility
  • Mike Elledge presented at York University's Institute for Research on Learning Technologies on November 1, 2007

User Experience Design Methodology, Process, etc.

• User Centered Design (UCD) at Berkeley [PowerPoint slides]
  • Daphne presented with Judy Stern at Sakai Atlanta Conference, December 2006
• Fluid UX Overview for UCamp
  • Daphne presented at the Sakai UCamp in Amsterdam, June 2007 - UX audience specific.
• Dashboards, Searches, and Window States - a User-centric View for uPortal
  • Lightning talk Paul Z. presented at JASIG Winter 2007 Unconference - Paul Zablosky and Susan Bramhall, November 12th, 2007
• Introduction to User-Centered Design [PowerPoint slides]
  • Allison presented with Gary Thompson at JA-SIG Winter 2007 Unconference on November 13, 2007
• User-Centered Design in IT: the Low-Hanging Fruit [PowerPoint slides]
  • Allison presented with Ian Crew at the Winter 2007 Sakai Conferenceon December 4, 2007
• Using Personas to Create User-centered Designs [PowerPoint slides]
  • Allison presented with Rachel Hollowgrass at the Spring 2008 JA-SIG uCamp on April 30, 2008
• Use Cases in the Fluid Project [PowerPoint slides ]
  • Allison presented with Erin Yu at the Spring 2008 JA-SIG uCamp on April 30, 2008
• Designing Open Software
  • Colin Clark presented as a guest lecture in Dr. Stephen Hockema's FIS1340H Introduction to Information Systems course
• User Needs Assessment & the Designer and Developer Sprint [PowerPoint slides]
  • Allison presented at the Winter 2007 Sakai Conference uCamp on Dec 3, 2007
• Using Personas to Create User-centered Designs - updated [PowerPoint slides]
  • Allison presented at the Summer 2008 Sakai Conference on July 1, 2008
• What are Sakai Users up to - Fluid Content Management User Research
  • Presented by Daphne Ogle at the Sakai Paris 2008 conference, July 2, 2008

Design Patterns

• Design Patterns for Fluid
  • Allison presented at Fluid Summit on September 28, 2007
• Fluid Design Patterns
  • Lightning Talk Allison presented at JA-SIG Winter 2007 Unconference on November 12, 2007
• Open Source Design Pattern Library, Spreading Communities Thick: Open Source Communities of Practice [PowerPoint slides]
  • Allison presented at the Spring 2008 JA-SIG conference on April 29, 2008
• Open Source Design Pattern Library, Spreading Communities Thick: Open Source Communities of Practice - updated
  [PowerPoint slides]
  • Allison presented at the Summer 2008 Sakai Conference on July 3, 2008

UI Development

• Design Tips for Developers
  • Daphne presented at Sakai Amsterdam Conference Combo Session (Designers & Developers), June 2007