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UX Toolkit
Added by Colin Clark, last edited by Allison Bloodworth on Jun 02, 2008  (view change)
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The Fluid User Experience Toolkit provides resources, tools, and documentation to help make user interface design and implementation easier. The toolkit includes personas and scenarios for common use cases within higher education, user interface design patterns, testing protocols, and accessibility guidelines intended to simplify the design process.

The UX Toolkit is a formalized version of Fluid User Experience collaboration and working groups.

User Research

Contextual Inquiry

Contextual inquiry is a cross between interviews and observation and combines the strengths of both.  In a contextual inquiry, the interviewer goes to the user and interviews them where they do their work -- sometimes referred to as "in the wild."  The idea is to interview users in the context of their work, while they are performing their tasks, asking them questions about what they are doing and why (when necessary) along the way. 

Personas

Personas are a way to model users' goals based on user and domain research.  Along with guiding the design, they are a means of communicating what is being learned with the larger community . Personas are detailed descriptions of archetypical people constructed out of well-understood, highly specific patterns of data about real people. The goal of user profiling, of creating personas, is to make user-centered design possible.

Evaluation and Assessment

UX Walkthroughs

Fluid UX Walkthroughs are a combination of usability and accessibility reviews, conducted as heuristic evaluations and cognitive walkthroughs. The goal of Fluid's walkthroughs is to identify current user "pain points" in uPortal, Sakai and Moodle and then propose and prioritize user interface improvements to address them. A third kind review, similar to a software code review, may also be performed to demonstrate compliance with code-level conventions for achieving accessibility and usability.

User Testing

User testing tests the usability of a component by putting it in front of several users individually to see if they can use the component successfully.

Interaction Design

Design Patterns

According to architect Christopher Alexander, the "father of the Pattern Language movement in computer science," a pattern is "a proven solution to a common problem in a specified context." Patterns can be expressed hierarchically, with each level representing a different level of granularity, and there may be many different ways to (physically) implement each pattern. Each pattern is a three-part rule, which expresses a relation between a certain context, a problem, and a solution.

Components

The Fluid component library is a growing collection of reusable, rich, and accessible user interface components that can be used across web applications. Over time, the component library will serve as a trusted source of reliable, inclusive, and easy to use interfaces that can be expanded and contributed to by all.

Comparative & Competitive Analysis

A comparative or competitive analysis is the process of analyzing products which are comparable, or compete with, the product you are designing in order to generate ideas.

Accessibility

Accessibility Resources

Visual Design

Fluid Brand

Download marketing and branding collateral for Fluid: logos for print and web, power point templates, Fluid style guide and more.

Design Process & Management

Agile Planning - Goals, benefits and details

Agile development is a software design and development methodology that advocates having many, short iterations throughout the life-cycle of the project. Fluid's agile planning process uses 2-week iterations, where all the work is planned at the beginning of the iteration. At the end of the iteration, how much work was actually completed is compared to what was planned (velocity), and this information helps determine how much work to plan for the next iteration.

UX Resources

User experience organizations, sites, presentations, and other resources.

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