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User Experience
Added by Fluid Wiki Administrator, last edited by Allison Bloodworth on Jun 02, 2008  (view change)
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The Fluid User Experience Toolkit provides resources, tools, and documentation to help make user interface design and implementation easier. The toolkit includes personas and scenarios for common use cases within higher education, user interface design patterns, testing protocols, and accessibility guidelines intended to simplify the design process.

UX Plans and Planning

User Research

Personas

Personas are a way to model users' goals based on user and domain research.  Along with guiding the design, they are a means of communicating what is being learned with the larger community . Personas are detailed descriptions of archetypical people constructed out of well-understood, highly specific patterns of data about real people. The goal of user profiling, of creating personas, is to make user-centered design possible.

Contextual Inquiry

Contextual inquiry is a cross between interviews and observation and combines the strengths of both.  In a contextual inquiry, the interviewer goes to the user and interviews them where they do their work -- sometimes referred to as "in the wild."  The idea is to interview users in the context of their work, while they are performing their tasks, asking them questions about what they are doing and why (when necessary) along the way. 

Content Management Research

We are iteratively engaged in user research to understand how users think about and manage their content around teaching, learning and research.  This work ties into the UX Walkthroughs, which help us identify existing "pain points."  Some of these will likely be well understood (and solution components can begin to be developed), but others will require more in depth understanding of why, what and how users need to work with content.  This research can help us with that understanding.  

Evaluation and Assessment

UX Walkthroughs

One of the first design activities we are working on in the Fluid project is to identify current user "pain points" by performing heuristic evaluation and cognitive walkthroughs of uPortal, Sakai and Moodle.

UX Walkthrough Working Groups

User experience walkthrough working groups have been formed around the central Fluid projects:

UX Walkthrough Results

You can find links to the results of all UX Walkthroughs on this page. This includes the Pre-Summit and Post-Summit Walkthrough results.

Pain Points & Problem Spaces

This page serves as a collection point for identifiable generic recurring user-problematics. User testing and walkthroughs are used to reveal pain points that are synthesized into problem spaces. Component ideas are subsequently teased from the problem spaces.

User Testing

User testing tests the usability of a component by putting it in front of several users individually to see if they can use the component successfully.

Interaction Design

Design Patterns

According to architect Christopher Alexander, the "father of the Pattern Language movement in computer science," a pattern is "a proven solution to a common problem in a specified context." Patterns can be expressed hierarchically, with each level representing a different level of granularity, and there may be many different ways to (physically) implement each pattern. Each pattern is a three-part rule, which expresses a relation between a certain context, a problem, and a solution.

Components

The Fluid component library is a growing collection of reusable, rich, and accessible user interface components that can be used across web applications. Over time, the component library will serve as a trusted source of reliable, inclusive, and easy to use interfaces that can be expanded and contributed to by all.

Comparative & Competitive Analysis

A comparative or competitive analysis is the process of analyzing products which are comparable, or compete with, the product you are designing in order to generate ideas.

Accessibility

Visual Design

Fluid Brand

Download marketing and branding collateral for Fluid: logos for print and web, power point templates, Fluid style guide and more.

Communities

Internet2 and Identity Management

 
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Meetings at a Glance
Design Meetings

Design Team Planning Meeting

Regularly Scheduled Meetings

When: Every other Tuesday at 1pm EDT/10am PDT
Where: Fluid Work Breeze Room

Next meeting: Tuesday, July 8, 2008 at 1pm EDT/10 am PDT

Agenda

  • Update on previous iteration tasks -- what got done, what is moving forward to this iteration
  • Prioritization/choosing of tasks for next iteration

Reference

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