Users think of Portals as one big product

Problem with existing products:

• Products developed as individual portlets/tools
• Many distinct users create content for there apps = inconsistent viewing experience
• Integrating existing solution makes sense for efficiency but how does that effect the UX -- suddenly we have less control around the UX

Results to UX:

• Workflow across tools/portlets is clunky at best; typically no possible
• User has an inconsistent experience across the tools and portlets

Potential Solutions:

• Components
• Right API's - figuring out what these are is big!
• Design patterns
• Style guides
• Dashboard/synoptic views