- "Nothing for us without us" design mentality
- Difference from focus groups
- Isolated sessions vs. continual / ongoing participation
- e.g. BiT - what next? how to make the process transparent, "ignorable" (I know what's happening, I can choose to participate or not, I trust those who are working on it)
- compensation/pay- how to sustain it?
- How do you continually practice co-design?
- how do you sustain frequent co-design? how do you have people available to do it?
- How do you address the long term economics of co-design
- Budget in projects
- Build communities, tools, and platforms that facilitate
- do smaller, less formal "sessions", more spontaneous
- Balance opportunities to self-select groups, and help get groups out of ruts
- Encourage people to do things that they are not usually comfortable with - maybe set this expectation in the beginning
- Facilitation style matters, adapt, improvise
- How could we introduce the tools at the beginning / in a warm-up activity e.g. the lego etc - that can then be used in the co-design process itself? Get participants comfortable with different ways of working, or find which ways they are comfortable working, etc
- How can the tools be a part of the culture of co-design
- Organic conversation - where no questions were asked, but sharing spontaneously happened.
- There's a difference between doing work in people's spaces/communities and inviting people into our lab
Recent Co-Design Sessions
MTO Co-Design Session
BiT Co-design Session 1
- Participants were chosen based on previous relationship to the project.
- Would have liked to have broader participation
- Structured around a known issue but unclear what the "solution" or design is
BiT Co-design Session 2
- More concrete about features and things they wanted to see in the knowledge platform
- It was a challenge to have participants move into thinking more concretely.
- Lines of power were defined by lines of expression
- How do you mix / organize the groups?
- the groups in the event were somewhat homogenous.
- suggest multiple processes/ways of working and use them all in one group
Alternative Facilitation Techniques
Other Co-Design Experiences
Preferences for Global Access (PGA) - First Discovery Tool
quotidian — "of or occurring every day; daily." Also, "common, ordinary occurrence"
Below are some thoughts I put together last year in prep for sub-teaching an SFI class:
Remaining critical of your own practice and anyone you’re doing co-design with
What is co-design?
- Is co-design just doing something together – and then how is it different from participatory design? It seems it’s not just this. Power differential (us vs. them)
- Is it we’re on the same level and doing this together?
- But then why am I paid to be a designer at my job?
- What is my qualification? What is my expertise?
- How do folks get paid? How do you appropriately show appreciations? Who gets money and how much?
- “inviting” – words matter – you’re invited to someone else’s space – reinforces power
This is new: we want to create it but haven’t figured it out yet
- This is the ethos (break down the barriers between ‘designer’ and ‘user’) but we’re not there yet
- Co-design is aspirational – the word is aspirational
- Doesn't absolve you from empathy and even requires more
How can those of us with design jobs do this?
- “We weren’t experts in sound – we aren’t sound people – we tried things out together”
- in some ways not being experts helped us co-design together
- no competition
- genuine collaboration
- Can you do co-design with an expert – what is an expert?
- Depth and breadth
- Privilege of research and of being a designer is doing this in many contexts and regularly and learning from it
- Participants are brought in because they’re living a life (which they are an expert in – their own life)
- Is it possible to quiet the expertise? Is that desirable? Can we re-envision using expertise?
At least we know it’s about having those for whom the outcome is for involved in the process of creation
- but how much participation and when?? Early?, middle?, late?
- Can they really continue? Do they really contribute? What do we do with their contributions?
The problem of tokenism
- Just like personas being used to represent entire demographics
- if you lean on that one person to represent more than one person you fail