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Procedural/contextual help

  • Empty state orientation
  • Multi-step indicator
  • How do I...
    (FAQ, help oriented to workflows and tasks, not tools)
  • Help sensitive to
     - Where on screen I clicked
     - Where am I in process
     - Tasks, not tools
  • Wizard: how to set up your course

Messaging and status indication in workflow:

  • Validation
  • Error messages
  • Success messages
  • Progress meter
  • Notification of events elsewhere in system
  • No labels