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Users think of Portals as one big product

Problem with existing products:

  • Products developed as individual portlets/tools
  • Many distinct users create content for there apps = inconsistent viewing experience
  • Integrating existing solution makes sense for efficiency but how does that effect the UX -- suddenly we have less control around the UX

Results to UX:

  • Workflow across tools/portlets is clunky at best; typically no possible
  • User has an inconsistent experience across the tools and portlets

Potential Solutions:

  • Components
  • Right API's - figuring out what these are is big!
  • Design patterns
  • Style guides
  • Dashboard/synoptic views