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Walkthrough Setup

Evaluation Completed by: Gary Thompson
Date: September 20, 2007
Environment/URL: MyUBC

Scope of Walkthrough

uPortal: Public/Guest page, Login, Home Page, Events Page, Events Calendar, Logout

User profile(s) and context of use

Persona: Ed McClellan, Undergraduate
Ed is in his freshman year. Ed has used the portal a few times and recognizes that there are a few valuable (though not highly usable) services within the portal. Ed is accessing the portal via his laptop from his dorm room.

User Expectations & Conventions

Scenarios

Ed desires to find out about community/cultural events for the upcoming weekend when his family is coming to visit.

Walkthrough

Guest Page and Login

Refer to the MyUBC Guest Page and Login evaluations from another walkthrough.

Home Page

Refer to the MyUBC Home page evaluation from another walkthrough.

After looking through the tabs labels, Ed selects the Events tab as that seems to best match what he is looking for.

Events Page

Usability Issues

Principle

Priority

Suggestions for solution

Component Identified?

(plus)
Calendar content is immediate and given focus on the page. Ed does not have to sort through several interfaces, and quickly identifies the events content.

principle

 

suggestion

component

(plus)
Calendar week presentation of information is semantic and intuitive

principle

 

suggestion

component

(minus)
Highlighted current day reinforces position in the calendar

principle

 

suggestion

component

(minus)
Font size of time and title of listings is small making it difficult to read and differentiate listings

principle

 

suggestion

component

(minus)
Alternating background color of rows in the listings helps visually differentiate listings

principle

 

suggestion

component

(minus)
issue

principle

 

suggestion

component

(minus)
issue

principle

 

suggestion

component

(minus)
issue

principle

 

suggestion

component

(minus)
issue

principle

 

suggestion

component

(minus)
issue

principle

 

suggestion

component