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  • Image zooming. Users wanted to zoom into the details of an image, especially when they couldn't get close enough to an object physically.
  • Map of the museum/exhibit. Especially to locate objects that are on the device, or to tap on parts of the floor and get the objects that are located there.
  • Artifact search. Typing in part of the name/description of an artifact, and getting a list of relevant artifacts. This was especially desired when in front of an artifact that didn't have an object code (or when they didn't detect the object code label).
  • At the beginning of the session, a tutorial/guide on how to use the application/what to use it for.
  • List of digital "nuggets". A number of users wanted a full list (on the device) of all things digital that they could look at for the exhibition on the device, whether it be audio, video, images, extra information, stories, etc.
  • A way of narrowing down lists of artifacts. For instance, if user knows that the artifact they're looking for is a painting, some way of narrowing the list down to paintings.
  • More narrative behind an artifact. Instead of more technical information.
  • Something more visual, less textual. Some users noted being anxious to see something more visual/exciting, and less textual.
  • Note that says whether you're allowed to touch/interact with specific artifacts. Some artifacts/interactives are meant to be touched, many others are not.
  • Removal of one-media, two-tap redundancy. All/most artifacts only had one piece of media--it would've been better to play it after one tap instead of requiring two taps (one to expand the panel, the other to actually play).
  • Location-aware browsing. P: "When you walk around, maybe it can show on the screen what the possibilities are, an image of what you can see from your position, instead of thinking, 'Where's the object code? Is there an object code?', and instead of saying, 'Well I saw number 8 and 10, but where were the others?'"
  • Showing nearby objects on the device.
  • A link to the McCord website.
  • A way of communicating directly to museum staff. E.g., to leave a comment, report a problem, express interest in donating an object, etc.
  • Jumping directly to the device's analogue of a physical section of the museum. Instead of having to scroll through/fish around the options.
  • Presenting of artifacts through a taxonomic structure.
  • Recommendations feature.
  • In-museum experience, not out-of-museum experience. One user was strongly opposed to the 'Collect' feature because of its out-of-museum experience use, and suggested replacing it with more in-museum experience.
  • Interactive games.
  • More contextual information. E.g., what artists inspired other artists.
  • Have the textual content read out. As opposed to reading it on the screen.
  • Make it like a human tour guide.
  • More "bonus" content. That is, content that's not available without the device.
  • Before-and-after images of artifacts. E.g., before-and-after restoration.
  • Different views of artifacts. Especially hidden views (e.g., inside pockets, underneath, etc.).
  • Captioned video. Especially since volume wasn't loud enough on the device.

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