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  • Both the desktop and web plug-in Vidyo clients require a number of ports other than the HTTP/S ports (80 & 443) to be open to work. Port-blocking that commonly occurs on "public" wi-fi networks such as Eduroam may interfere with using Vidyo.
    • Enabling the VidyoProxy option in the client configuration should resolve this issue by routing all traffic through port 443, but it may degrade client performance (however, this is probably better than nothing if you otherwise can't connect...)