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- Disconnect from the Vidyo meeting if you are connected.
- In your computer's settings, make sure you are using the correct speakers and microphone. Check to make sure the volume is correct, and your microphone works.
- Connect to the Vidyo meeting you are attempting to join.
- Test your speakers and microphone with the participants. If everything works, then you are done. If you are still having issues, proceed to the next step.
- Open the Microphone menu by selecting the little upward arrow above the microphonein the Vidyo toolbar. Choose the gear icon.
Image Added - In the window that opens, choose "Same as System", save and then close the window.
- Open the Speaker menu by selecting the little upward arrow above the speaker icon in the Vidyo toolbar. Choose the gear icon.
Image Added - In the window that opens, choose "Same as System", save and then close the window.
- Test your speakers and microphone with the participants. If everything works, then you are done.
- If you are still having issues, contact one of the participants using another method to try to resolve the issue.
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