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Our community of designers conducted research around museums, the use of information technology in museums, and ways to enhance the visitor experience in museums with the aid of technology. This section gathers all the information compiled and created by the design team on museums, visitor experience, and technology.

Background information on museums

Field research

Resources

> General resources on museums
> Interview & contextual inquiry guide for exhibition designer
> Museum visitors - characteristics and behaviour
> Museum staff - roles
> All-hands brainstorm and affinity diagram
> Notes from introductory calls with partner museums
> Notes from general museum visits
> Notes from partner museum visits

Museums and
the
information
technology
technologies

> Benchmark of museums websites
> Interview on audio tours at the DIA
> Interview on audio tours at the Art Gallery of Ontario

Design documentation

Principles of design for museums

> General principles for designing visitor-facing museum tools
> Information

Delivery StrategiesAssociated Costs for implementing Technology

delivery strategies
> General considerations about technology implementation

Ontological studies

  • Interaction Model Ontology and Example Proto-Model
  • Ontological Design Process
  • Ontological Proto

    > Interaction model ontology
    > Ontological design process
    > Ontological proto-models
    > Scenario

    Interaction Overview 
  • SFMOMA - individual visitor and staff perspective, September 1st, 2009
  • Tagging/metadata

    interaction overview 
    > Journey framework - SFMOMA

    Tagging & metadata

    > Conceptual mapping and tagging resources
    > Museum metadata overview

    Spatial mapping

    > Mapping ideas: list and catalogue
    > Mapping scenarios
    > Map tool overview and scenarios
    > Functionality-to-scenario grids

    Accessibility

    > Museum experience of blind visitor

    Testing

    > Designing and

    Testing

    testing for

    Emotion

    emotion

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