Presenters: Eryn Weldon Weldon and Jacob Leung
- Any specific criteria for attitudes towards older adults?
- It's left up to the interpretation of the user
- How do you account for differences in attitudes from different people on different occasions?
- Hope that with enough users that it will account for the variability.
- Does the system indicate the number of ratings applied to a location?
- No it doesn't show that, but they know on the back end. You can also see the number of comments left.
- The app also asks if the rater is an older adult or family member
- Does the app allow a rater to indicate the time of day?
- Not yet, but others have asked about similar things for editing ratings
- Others don't want to have a lot of overhead to add a rating (e.g. login, etc).
- could perhaps allow sign up through Google or other service
- could allow for simple ratings without logging in and then do more after logging in
- could use features of the browser (e.g. cookies) to track a user across sessions (could be an issue if it is a shared device/machine).
- Where all questions give equal rating for the summary rating?
- For close by, people looked only at the summary scores
- For planning for further trips, they looked through the details
- If something had a really low score, like 1, they did look at the breakdown more to see if something was high and something else was dragging the score down.
- It would be helpful if you could curate a list (star, favourite) places that you'd want to go to.
- Look at where you can do integration with other services.
- Google Maps
- WheelMaps Accessibility.Cloud
- Are you considering using sensors from the phone to determine light, noise level and etc?
- haven't yet, but it sounds like a good idea
- Consider rethinking language, so that it doesn't constantly reinforce the notion that the user is an older adult.
- Seniors may not be concerned with that.
- Some prefer some terms over others.
- A lot of the features and aspects that are being rated may be of use to others who aren't necessarily older adults.
- What about rating healthcare complexes and doctors offices?
- Did anybody during the usability tests use any assistive technologies?
- None that they were aware of
- The criteria for participation was above 65, english speaking, with a mobile device.
- In the focus groups there were different needs – vision, hearing, mobility
- Can you create your own customized rating system from a pool of data?
- yes, similar to data transformation used in GPII (Global Public Inclusive Infrastructure)
- Could you even just specify how you sort, weight aspects of the weighting?
- useful for the summary rating
- for ratings like (is there an elevator) the user may not be as concerned with their being an elevator but with the level of access to all of the features/services/etc at the location.
- Have you thought about ways to make your app more adaptable?
- Currently the app can increase/decrease font size.