Previous LMS Experience
Drag and Drop
• At first, the user didn't understand the concept of moving portlets; wasn't sure how to reorganize the content.
• The user tried clicking the links to find a way to reorganize the content.
• Wanted to move portlets into the left hand navigation bar.
• Didn't fully understand the drop target.
• Felt that placing the portlet over another portlet's dark blue header, would allow the portlet to be dropped.
• While in the discussion section of the test, the user noticed the green drop target.
• Wanted to be able to drop a portlet in open space (i.e. somewhere it may appear after dropping), currently can only drop by hovering over another portlet.
• The user also had trouble droping items, as the page didn't scroll while dragging an item out of the visible portion of the viewport (up/down).
• The user quickly realized that the locked portlet wasn't moveable
• The user saw that the pointer didn't change, and that when she tried to drag it, the text was selected.
• She didn't notice the lock icon.
Has used Blackboard
• The concept of moving portlets is a bit confusing (the user wasn't sure what to move).
• If not asked to do so, the user would not have thought to move the portlets.
• Would have maximized/minimized portlets.
• When asked to move the portlets, dragging was the user's first instinct.
• As a personal approach to customization, the user would like to move commonly used portlets to the top. (Liked the Google search portlet).
• Was able to easily drag portlets
• Seemed to recognize drop spots
• Understood the cursor change
• Figured the locked portlet didn't move, but not sure why.
• Saw the lock, but said it wasn't obvious
• Felt the lock could relate to the content, as opposed to the lack of movement of the portlet.
• The user suggested changing the frame or the colour of the locked portlet to make it stand out more.
- immediately recognized the drag affordance (window style boxes) and started trying to drag the title bars
- expected to be able to minimize and maximize
- found the resizing and shape changing of portlets as she was dragging disorienting
- drop target affordance was not noticible enough. "i didn't know where things would go if i dropped".
- the drop target affordance can be covered up by the drag avatar making it hard to see.
- suggested a larger bar in a more prominent color
- did not see the locked icon (this was the new placement, on the left side of the text)
- did not hover and see the tooltip
- it "looked like" it could be moved but after trying several times she realized that it was not possible.
- suggested that the position of the icon was too subtle.
- Concept of moving portlets was confusing.
- Initially wanted to maximize or minimize portlets.
- Moved mouse around and noticed cursor change but didn't recognize that she could move the portlet
- Thought we could have buttons along the top of the portal for each portlet to click to maximize it
- Suggested hover text appearing to say a portlet can be moved.
- Dragged a portlet straight across horizontally and did not even see the green bar.
- Often dragged outside the portal area and thought something would happen.
- Expected the portlets to shift as she moved a portlet.
- When she finally noticed drop target affordance she felt it was too small and should be a different colour. Suggested it should flash/blink.
- did not see the locked icon (placement on left side of text)
- did not hover and see the tooltip
- suggested we have a tooltip over the title bar for locked portlet that it cannot be moved
- she did try and move the locked portlet suggesting the cursor not changing did not help her to realize she could not move the portlet
- she tried to drag other portlets above or straight into the locked portlet and was frustrated when the portlet was not moved.