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 Results

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Here are the results of our user testing on a working mockup of the Portlet Layout Manager

Results of User Testing

What we are testing - goals

For this Portlet Layout Manager
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Status

Completed April 2008 by Erin Yu and Daphne Ogle

Summary

High-level summary to be added after testing has been completed.

Notes

Goals

For File Uploader user test we want to consider the usability of moving/reordering portlets.  ease of use for uploading files to Sakai [fluid:to start with].

Excerpt

Research questions/goals include:

  • Do users realize they can upload files?  Do they realize they can

move portlets

  • upload multiple files?
  • Are users successful at

moving portlets around the portal

  • uploading a file in general?  A single file from their computer?  Multiple files from their computer?
  • Can a user

move a portlet successfully to a chosen location

  • find a particular file easily?
  • Do users recognize and

understand locked vs. unlocked portlets

  • understand intuitively how to upload files?
  • Is pause/resume upload understandable or does this confuse them
  • Does the user understand that you cannot "cancel" the upload until you first "pause" the upload? Is differentiating between paused and not paused states understandable to users?
  • Are visual affordances meaningful and helpful to users?

User Test

Success Criteria

  • 50% of users realize immediately they can move portlets. All users realize they can move portlets after exploring interface for a few minutes.
  • 80%

    A successful design has been achieved when:

    • 80-90% of users can successfully drag a portlet to a chosen location and drop it.
    • 80% of users understand the visual affordances of the "move" cursor and the red bar.
    • 80% of users can differentiate between locked and unlocked portlets and understand that they cannot move locked portlets.

    Users

    The Portlet Layout Manager
    • upload a file from their desktop.

    Protocol

    Method and test coordinator script.

    Users

    The File Uploader will be used by a wide cross-section of students and faculty in higher educational institutions.  Our user tests will focus on two rounds of testing.  To start with the mockup we have to work with is only "mouse accessible" and so we will have to conduct the keyboard-only portion of the user testing later.

    Wiki Markup
    Our access to participants is limited primarily to students over faculty.  We will try and include a few faculty.  We want to test a range of non-technical and more tech savvy students as well as faculty members of the University of Toronto.  For our formal user test with working mockup we will have 9-11 users \[combination of students and faculty, but primarily students\].

    We'd like to include keyboard-only users in the user test if possible (can prototype handle keyboard nav?).

    Our access to participants is limited primarily to students over faculty.  We will try and include a few faculty.  We want to test a range of non-technical and more tech savvy students as well as faculty members of the University of Toronto and UC Berkeley.  For our user test with working prototype we will have 5-7 users [fluid:combination of students and faculty, but primarily students].

    ** If doing: For earlier paper-prototyping sessions we will work with a smaller number of participants.  

    Designs 

    Gary Thompson's original design
    Current Mockups

    Portlet Layout Manager Protocol

     Method and test coordinator script for the user test.

    Demographic Questionnaire

    Interaction Design

    Underlying design patterns and description of component behavior.

    Test Environment

    Location and version of the environment that was used. Attach a screenshot of the environment at the time of testing if the environment will change over time.

    Results

    Full notes and analysis of the user tests.

    Uploader User Testing - Round 1 Results

    Excerpt Include
    Uploader User Testing - Round 1 Results
    Uploader User Testing - Round 1 Results
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