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Panel
titleTesting protocol
borderStylenone

Facilitator should encourage the user to think aloud throughout the testing process

:

. The user should be given time to figure out the interactions on their own before more specific direction is provided by the facilitator.

  1. A screenshot of the previously tested, implemented PMT is used to transition to the PCP. User is instructed to close the window. 
  2. Upon closing the PMT, an instructional overlay and/or accompanying audio (spoken by the facilitator)
is
  1. are provided to the user
of methods to access preferences quickly in order to make tweaks. If
  1. . Instructions display two methods for opening a tool which provides quick access to preference adjustment (entering keyboard command or selecting the hot corner). If the instructions are not understood by the user, the facilitator
rephrases
  1. explains the purpose of the PCP. Wording the user understands is made note of by the facilitator. Possible
rephrasing
  1. explanations:
    1. You can now open another tool which will allow you to make quick adjustments to your preferences. 
    2. Opening this tool will provide you with a way to modify your settings. 
    3. This tool will provide you with quick access to the preferences so that you can change them as you go.
  2. Depending on the method chosen by the user to open the PCP, the relevant PCP configuration is brought up:
    1. keyboard shortcut opens the key control configuration
    2. top
right
    1. left hot corner opens the side panel configuration 
User reaction between the presentation of preferences in the PMT versus the
  1. The user's initial reaction to the interface of the PCP is observed.
 Navigation and adjustment of preferences is observed. If necessary, user is prompted to make a tweak
  1. Of particular note would be any comparisons made between the interface of the PCP and the PMT, e.g. how the preferences are presented to the user in the PCP vs. the PMT.  Any questions the user has should also be noted.
  2. At this point in the testing the user is asked what they would do in order to make an adjustment to a specific preference, or to navigate to a preference that is not immediately available.
Prompt user understands is made note of
  1. Possible facilitator prompts are listed below.  The wording understood by the user is recorded by the facilitator.
Possible prompts (
  1. Where possible, the facilitator chooses at least one option from each adjuster group
, where possible)
  1. below:
    1. sliders
      1. increase the size to make the text easier to read (text size
only
      1. - in panel and mobile
configuration
      1. configurations)
quite
      1.  turn down the audio (volume
only
      1. - in panel and mobile
configuration
      1. configurations)
    1. +/- input field
      1. increase the size to make the text easier to read (text size
only
      1. - in key control configuration)
      2. zoom in closer (magnification level - appears only after magnifier is turned on)
    1. on/off toggle
      1. zoom in
, so that the window are larger
      1. closer (magnifier)
      2. watch a video with
 descriptions for the dialog
      1. captions (captions)
    1. radio buttons
      1. change the screen colours to white on black (contrast)
Mockups
  1. The mockups reflect the live visual feedback a user
recieves
  1. would receive upon modifying a preference - if audio feedback is
audio
  1. required, the facilitator communicates what
would happen to
  1. the user would experience (e.g.
sound plays from
  1. audio indicates increasing volume level
change
  1. ). 
User
  1. The user is now asked to close the
preference editor
  1. PCP, then reopen it. User can switch between PCP configurations if they choose an alternative method of reopening the PCP. If user chooses an alternative method to open the PCP, reaction to the new PCP
presentation
  1. configuration is made note of by the facilitator. 
  2. When the user is
done tweaking
  1. finished adjusting preferences, they are asked "
You
  1. If you wish to keep these adjustments to use later on other devices, how would you do this?" - if necessary
 question
  1. , the  question is rephrased until the user understands the purpose of the action. Wording the user understands is made note of by the facilitator. Possible alternative wording:
    1. How would you save the preferences to the cloud?
    2. How would you store all the changes you have made so you can apply them to other devices (e.g. to a public computer)?
    3. How would you keep these settings so that you can use them later on another computer?

 

Link to key control configuration

-----

The PCP mobile configuration can either be tested after or instead of the side/key control configurations. Steps 4-6 & 8 are applicable to the mobile configuration.

 

 

Third Pilots (2015):

PCP-MM feedback wireframes

Test Protocol

Second Pilots:

> Download all mockups (ENGLISH ONLY)

PCP mockups translation - Greek

PCP mockups translation -German

PCP mockups translation - Spanish

Instructional screen 

> Download mockups

Instructional overlay appears upon closing the PMT for the first time. 

Key control configuration

> Download mockups

Opened through keyboard shortcut.

Left/right arrow keys used to navigate through preferences. Up/down arrow keys used to modify preference values.  Number values

could

can be

inputed

input for the '+/- input field' adjuster. Alternatively, user can click on the interactives (+/- buttons, arrows) to navigate/modify preferences.

Pressing tab moves focus to 'open full editor' button

. Opening

- selecting this button opens the PMT.  Opening the PMT, pressing the escape key, or switching focus to a different application

focus Link to side

exits the PCP. 

 

side panel configuration

top left hot corner

Mouse navigation
  • slider: handle is dragged to adjust the value - alternatively user can target and select a specific spot on the slider or
use
  • select side icons to
change
  • adjust the value
  • radio-buttons: clicking on a contrast theme changes the value
.
  • on/off toggle: clicking or dragging changes the value
  • +/- input field: clicking on +/- buttons changes the value

Clicking on another application exits the PCP. 

keyboard
Keyboard navigation

User tabs through each adjuster, starting with the 'open full editor button'. 

  • slider: up or right arrow keys
could be
  • used to increase the value and down or left used to decrease
.
  • radio-buttons: up or right arrow keys
could be
  • used to move selection to the right, and down or left arrow keys used to move selection to the left
.
  • on/off toggle: hitting space or enter will toggle the value
.
  • +/- input field: up or right arrow keys
could be
  • are used to increase the value and down or left arrow keys are used to decrease the value. Number values
could
  • can also be
inputed
  • input directly.
 

Opening the PMT, pressing the escape key, or switching focus to a different application

focus

exits the PCP. 

Mobile configuration

> Download mockups 

Open through swiping from the bottom up. Swiping up or down loops through available preferences.
Modifying preference values
  • slider: handle is dragged to adjust the value - alternatively user can tap side icons to adjust the value.
  • radio-buttons: swiping left or right loops through contrast themes
  • on/off toggle:  tapping or dragging changes the value

Tapping or swiping outside the PCP closes the panel.