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uPortal Walkthroughs

The uPortal team's focus is the evaluation of the uPortal product. We will be engaging in a process similar to that pursued by the other teams, but at the same time acknowledging the unique aspects of the service a portal offers to its users. Our objective will be to have something concrete to report at the Fluid Summit at the end of September. It will therefore be necessary to carefully scope our activities, selecting chunks of functionality we can investigate an report on. The goal is for the subgroups for Sakai, Moodle and uPortal to come together with our first phase evaluations in Toronto to look across the work to identify pain points that may be improved through the creation of components.

Meetings

Discussions

Ongoing uPortal Walkthrough Subgroup Discussions

uPortal Evaluation Plan

  • Complete a short list of personas
  • Create a short list of scenarios
  • Select target implementations of uPortal and acquire courtesy (guest?) accounts
  • Review and freeze heuristic principles and walkthrough objectives
  • Create reporting template
  • Determine accessibility measures and tools (screenreader?)
  • Assign evaluation activities (usability, accessibility, walkthrough)
  • Perform activities and create raw reports
  • Write summary report
  • Create presentation for summit

uPortal Personas

Personas give us the ability to emulate representative users of users. While a persona may not have exactly the same characteristics as any actual user, it provides us with a benchmark of goals, desires, needs, intentions, and behaviour of a population we want to serve. All persona descriptions should be backed up by research data derived from observations of real populations. They should not be simply imagined stereotypes.

A set of example personas can be found in the uPortal pages of the JA-SIG wiki.

uPortal Content Management Scenarios

Scenarios are descriptions of user activities, performed within a defined context, in pursuit of a particular objective. In our walkthroughs, we will focus more on the task, and how the user goes about it, than the achievement of the objective. Our purpose to to capture details of the experience of the task and find commonalities. See also the Sakai team's Content Management Scenarios page.

uPortal Content Management Scenarios

Target Instance of uPortal for Evaluation

Evaluations will be performed on existing uPortal implementations selected by the team. In most cases it will be necessary to obtain courtesy accounts for the target services; in some cases demo accounts may suffice. Please add suggestions to the following list.

uPortal Reporting Template

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