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User Testing Goals

For File Uploader user test we want to consider ease of use for uploading files to Sakai [to start with].  Research questions/goals include:

  • Do users realize they can upload files?
  • Are users successful at uploading a file in general?  From their computer?  Another site?
  • Can a user find a particular file easily?
  • Do users recognize and understand intuitively how to upload files?
  • Are visual affordances meaningful and helpful to users?

User Test Success Criteria

  • 80-90% of users can successfully upload a file from their desktop.


The File Uploader will be used by a wide cross-section of students and faculty in higher educational institutions.  Our user tests will focus on two rounds of testing.  To start with the mockup we have to work with is only "mouse accessible" and so we will have to conduct the keyboard-only portion of the user testing later.

Our access to participants is limited primarily to students over faculty.  We will try and include a few faculty.  We want to test a range of non-technical and more tech savvy students as well as faculty members of the University of Toronto and UC Berkeley.  For our user test with working mockup we will have 9-11 users [combination of students and faculty, but primarily students].

For earlier paper-prototyping sessions we will work with a smaller number of participants.  


File Upload Designs


<Trying to create a scenario where they will use File Upload without telling them specifically "to upload a file">.

Scenario 1

It's the middle of the semester and your group project for Psychology 101 is due in two days.  You are collaborating with several other students.  Each of you has taken a section of the project to work on.  As each team member finishes their section they IM the group to let everyone know their progress. 

Your job on the project team is to take all the sections and combine them into one document and submit to the instructor through your class Sakai site (folder: "final project"). 

The files you need to combine are:
- introduction.doc
- method.doc
- results.doc

The files may be located in any of the following places:
- folder "class project" on the computer's hard drive
- Psychology 101 class work space on Sakai
- Sociology 100 class work space on Sakai

Scenario 2

You are a TA for undergraduate class "Psychology 101" and teach a tutorial section of 30 students.  You are responsible for lecturing in the tutorial as well as grading the assignments of your 30 students. 

Last week was the course mid term and you have just finished grading all 30 online assignments.  Your feedback remarks for each student are written in a Word document.  You need to get each student's feedback to them on their space on the course Sakai site.  You are hoping to do this for the following three students' feedback.

Student Files:
- Allison_feedback.doc
- Colin_feedback.doc
- Daphne_feedback.doc

Scenario 3

You are an instructor for undergraduate class "Psychology 101" and teach a large lecture of 300 undergraduate students in the Fall term.  There are typically10 tutorial sections of 30 students each taught by your TAs.  You have your TAs do the grading of exams and assignments.  It is the end of Winter term and recently you have been asked by your department chair to offer this course in the summer term as an online course.  In preparation for the new online course you have created a separate Sakai site for it and started organizing your lectures and notes on a weekly basis.

Today you are working on the materials for the new online course for week 3.  You have a lecture in Powerpoint and 2 short assignment descriptions that you have been finalizing.  You have just recruited a few new TAs and want them to familiarize themselves with these materials and so are making the materials available on the new course Sakai site.

Files for TAs to review are:
- lecture_3.ppt
- Assignment_3.doc
- Group_assignment_description.doc


 Method and test coordinator script for the user test.


Here are the results of our user testing on the File Uploader [link to results]

Demographic Questionnaire

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