Facilitation Tips
- Ask the participant to think aloud.
- Help the participant to speak freely
- Distance yourself from the product.
- Don't react.
- Don't interrupt.
- Don't draw attention to specific issues that you care about.
- Don't ask leading questions.
- Don't lead with your note-taking (meaning only taking notes when the participant does something interesting).
- Don't help
- Test the system, not the user
- Capture themes, not every action
- Thank your participants
Reference: Uploader Demo
Supporting Material:
- Uploader Demo
- User Testing Demographic Questionnaire
- Uploader User Testing Task Sheet
- Post-test questionnaire
Greeting script
User Testing Demographic Questionnaire
Scenarios
Student
We're going to ask you to do a bit of role playing here. For these tasks, we'd like you to imagine you are taking a Nutrition class this semester and your instructor has asked you to post pictures of your favorite fruit and vegetables to an online space we'll take you to in just a moment. [http://build.fluidproject.org:8080/sakai-imagegallery2-web/site/AddImages/]
Instructor
We're going to ask you to do a bit of role playing here. For these tasks, we'd like you to imagine you are teaching a Nutrition class this semester. It is the beginning of the semester and you'd like to show students a variety of images of foods for a discussion of their nutritional value. You'll be putting these images the image gallery webpage we'll take you to in a moment. [http://build.fluidproject.org:8080/sakai-imagegallery2-web/site/AddImages/]
Tasks
Task |
Description |
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---|---|---|---|
Task 1 |
Please choose an image of your favorite fruit from the "Fruit" folder on your desktop and put it on the image gallery page. |
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Task 2 |
Now choose images of your of your 5 favorite vegetables from the "Vegetable" folder on your desktop and put them on the same image gallery web page. |
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Task 3 |
Now, please post all the images of fruit in your "Fruit" folder on your desktop. [There should be an error for the files they had already uploaded, once the upload is complete and the errors appear ask them...] What do you do now? |
]]></ac:plain-text-body></ac:structured-macro> |
Task 4 |
Your next task is to put a picture of ?????? in the image gallery. |
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Task 5 |
And your last task is to put the images for your top 3 picks of herbs and meats into the image gallery tool. [Want to see if they user the "add more" to select from multiple folders] |
]]></ac:plain-text-body></ac:structured-macro> |
Post-test questionnaire
Have the user fill this out on their own before asking them the post-test questions below.
Post test questions
NOTE: Ask these verbally after the user has filled out the post-test questionnaire.
- ?????????
- Is there anything else you'd like to tell us about your experience getting images onto the image gallery page?