References: Uploader Demo
Supporting Material:
- User Testing Demographic Questionnaire
- Images for users to complete tasks - unzip the file and put the 4 folders on the desktop of machine being used for testing
- Uploader User Testing Task Sheets - use this for note taking and understanding common flows through tasks
- User tasks - give these to users so they have written tasks in front of them -- give them one at time as you read it to them
- Post-test questionnaire
Greeting script
User Testing Demographic Questionnaire
Scenarios
Student
We're going to ask you to do a bit of role playing here. For these tasks, we'd like you to imagine you are taking a Nutrition class this semester and your instructor has asked you to post pictures of your favorite fruit and vegetables to an online space we'll take you to in just a moment. [http://build.fluidproject.org:8080/sakai-imagegallery2-web/site/AddImages/]
Instructor
We're going to ask you to do a bit of role playing here. For these tasks, we'd like you to imagine you are teaching a Nutrition class this semester. It is the beginning of the semester and you'd like to show students a variety of images of foods for a discussion of their nutritional value. You'll be putting these images the image gallery webpage we'll take you to in a moment. [http://build.fluidproject.org:8080/sakai-imagegallery2-web/site/AddImages/]
Tasks
Task |
Description |
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|---|---|---|---|
Task 1 |
Please choose an image of your favorite fruit from the "Fruit" folder on your desktop and put it on the image gallery page. |
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Task 2 |
Now choose images of your of your 5 favorite vegetables from the "Vegetable" folder on your desktop and put them on the same image gallery web page. |
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Task 3 |
Now, please post all the images of fruit in your "Fruit" folder on your desktop. [There should be an error for the files they had already uploaded, once the upload is complete and the errors appear ask them...] What do you do now? |
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Task 4 |
***This is a placeholder for a task that gives the user an error message and thus the "retry" button. We need to determine if we can development done to make this happen. The retry isn't implemented yet. You can see the retry in storyboards (http://wiki.fluidproject.org/display/fluid/Uploader+Storyboard+-+Upload+with+Error) |
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Task 5 |
And your last task is to put the images for your top 3 picks of herbs and meats into the image gallery tool. [Want to see if they user the "add more" to select from multiple folders] |
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Post-test questionnaire
Have the user fill this out on their own before asking them the post-test questions below.
Post-test questions
NOTE: Ask these verbally after the user has filled out the post-test questionnaire.
- Did you notice any indication in the file queue for progress of upload?
- Is there anything else you'd like to tell us about your experience getting images onto the image gallery page?
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Facilitation Tips
- Ask the participant to think aloud.
- Help the participant to speak freely
- Distance yourself from the product.
- Don't react.
- Don't interrupt.
- Don't draw attention to specific issues that you care about.
- Don't ask leading questions.
- Don't lead with your note-taking (meaning only taking notes when the participant does something interesting).
- Don't help
- Test the system, not the user
- Capture themes, not every action
- Thank your participants