Context of information delivery:

– Information for visitors should exist in various locations throughout the museum, however some information is not needed everywhere, and is more contextual. (Booth, 1998)
In the Science Museum most visitors required some information at the start of their tour on what there is to see and do. Once in the Museum they need assistance to find their way around, and more detailed information to support exhibits. (Booth 1999)

Orientation Kiosk:

Information Kiosk:

Exhibit Kiosk:

Information Centre Kiosk:

Detailed Collections Kiosk:

Remote visit planning:

Remote Technical inquiries:

Remote access for schools

• It is no longer sufficient to handle the applications on a case by case basis, instead it is essential to identify areas of overlap or interdependence, to have a constant overall vision and hence to create a synergy between the various projects in order to ensure consistency of purpose. ( Le Coz and Lemessier, 1993)

Quality of information:

Quality of Information:

Structuring of information:

References:

Bowen, J., and S. Filippini-Fantoni. 2004. Personalization and the web from a museum
perspective. In Museums and the Web 2004, edited by D. Bearman and J. Trant, 63-78.
Toronto, Canada: Archives & Museum Informatics.http://www.archimuse.com/mw2004/papers/bowen/bowen.html

Booth, B. 1999. Understanding the information needs of visitors to museums. Museum
Management and Curatorship 17 (2): 139-157.

Le Coz, F. and Lemessier, F. (1993). Multimedia technology at the Orsay Museum. Institutional
experience and future prospects. In (D. Lees Ed.) Proceedings of the Sixth International Conference
of the MDA and Second International Conference on Hypermedia and Interactivity in
Museums ICHIM '93, 377--383. Cambridge: Museum Documentation Association.

Marty, P.F. (2008). Museum websites and museum visitors: Digital museum resources and their use. Museum Management and Curatorship 23 (1), in press.

Rubinstein, B. The Micro Gallery at the National Gallery. Tech. Rep., Cognitive Applications Limited, Brighton, UK, 1993.

Thomas, W.A. and S. Carey. 2005. Actual/virtual visits: What are the links? In Museums and theWeb 2005, edited by D. Bearman and J. Trant. Toronto, CA: Archives and Museum Informatics. http://www.archimuse.com/mw2005/papers/thomas/thomas.html

Wanning, T. (1993). Ethnographic treasures on the computer. Electronic access to a total
museum collection. In (D. Lees Ed.) Proceedings of the Sixth International Conference of the
MDA and Second International Conference on Hypermedia and Interactivity in Museums
ICHIM '93, 26--33. Cambridge: Museum Documentation Association.