I. Reality testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

II. Task-based testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

III. Interview notes

Bullet numbers correspond to the interview question number.

  1. Easy? Found it pretty easy to use the application. A little confusing at the beginning because P didn't realize that the pictures went with the different sections of the exhibit. Understanding what's in the space, what's not took time.
  2. How long to understand? Took less than five minutes to understand how the application generally worked. Can't imagine P's mom would find it immediately intuitive though; might ask, "Wait, you would touch it here?"---would take her a while to learn, but not too long.
  3. Problems? Video crashing (we had a kernel crash on the device). No major frustrations. Touched the wrong buttons sometimes (e.g., instead of tapping collect, accidentally tapped back button). Didn't think right away to keep scrolling on artifact view and look at related items.
  4. Improvements? Tell people how it works, explain how it works briefly when they come in. Like it the way it is right now. Thought it was pretty cool.
  5. Additional features? Liked the videos. Would like it if videos gave more visual context and use.
  6. Discoveries? Yes. Foot warmer. Didn't know what it was before, even having visited before; just looked like a box. Liked the hockey trophy video---told the history of it. Easier to listen to it than read it on the label [or device], especially if it's a long passage. M: "What about audio vs. video?"  Prefer video, because it showed different pictures, though some videos like the foot warmer only had audio with one picture.
  7. Museums & mobile? Yes, especially if you had a device already; wouldn't need to rent one from the museum. Liked "Send" feature (My Collection). Wouldn't need to carry a camera around; more convenient. Wouldn't need to sit there and take a crappy picture---instead, the museum's already done it for you professionally.
  8. Best video? Really liked hockey video because of interest in hockey, and history of it. But also liked curling one because of the different pictures and angles and zooms.
  9. N/A.
  10. Overall impression? Think the application is cool. Liked the pictures. Liked the videos best, and being able to read more.
  11. Revisit when it's done? Yes, would revisit museum after the application is complete, and go through all the object code numbers.