I. Reality testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

II. Task-based testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

III. Interview notes

Bullet numbers correspond to the interview question number.

  1. Easy? Sort of easy. Don't have an iPhone, and no experience with handheld touchscreen, but pretty easy to get used to it. Maybe an older person would have difficulty with it.
  2. How long to understand? Not too long.
  3. Problems? Screen is very sensitive, need to be careful about where you're touching, and not touch things accidentally. If you're looking for something in the physical space, can't really find it on the mobile device. A map would be nice---to tap where you are in the museum, and see what's there. Or a search feature, and when you tap on one of the objects, it shows nearby objects too. (M: What if all objects had object codes?) It'd be helpful, but it might be a lot to put on every single item, and might not be useful to put an object code on objects without much information.
  4. Improvements? A static navigation bar so that you don't need to scroll all the way up.
  5. Additional features? No way to stop video mid way through or scrub back to an earlier scene. Might be good to have earbuds so as to not disturb others.
  6. Discoveries? Yes, very interesting, especially for some artifacts that don't have a lot of description (on the physical label), nice to go more in depth.
  7. Museums & mobile? Great idea; a lot handier than carrying an exhibit guide with you. Would use it if the museum offered it.
  8. Best video? Didn't have a preference; would be based more around interest of topic.
  9. N/A.
  10. Overall impression? Think it's interesting. Can be improved. It's an ingenious tool. Interested in seeing it, interested in seeing what the final version looks like.
  11. Revisit when it's done?