I. Reality testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

II. Task-based testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

III. Interview notes

Bullet numbers correspond to the interview question number.

  1. Easy? Easy to use. The response was slow. Some of the flow didn't quite work well, for example, comments: you would tap show comments, but you weren't aware that they were below the screen [fold].
  2. How long to understand? Pretty fast. Couple of things could be modified though---e.g., a way to get back to the section you were in a little faster (e.g., object code entry). It's almost easier to go back to home and restart the exhibition.
  3. Problems? Not really, other than the ones mentioned. Potentially a really neat idea, really like it. Does need to be tightened up a bit, and maybe work a bit faster. The vertical vs. horizontal orientation of video was a bit irritating though (video had a black trim on the left and right sides, and showed up as small in both horizontal and vertical modes).
  4. Improvements? Speed. An exit here and there, to get to main screens. There's a home one, but when you're at the bottom of the screen you need to scroll all the way back to the top. Some way of getting out of what you're doing, now.
  5. Additional features? A link to the internet, especially the McCord website. A way of telling the McCord something right away, commenting directly to the staff (e.g., if you're interested in donating something, or something's wrong with one of the labels). Otherwise, seems pretty good already.
  6. Discoveries? Yes, about the foot warmer---where it'd be used, etc. Liked the who/what/where/when extended description.
  7. Museums & mobile? Great, think it's natural. Helpful, gives more information than what's in the label, more context of where it fit in its universe. You could probably add far more information, an extra section for really in-depth information [multi-tiered information detail... interesting]. Could add sponsorships and ads too.
  8. Best video? Foot warmer one, because it was horizontally oriented and gave more detail in the horizontal orientation. The hockey cup one didn't fill the vertical aspect ratio.
  9. N/A.
  10. Overall impression? Like it, definitely. Needs improvement, but it's a good start. And so many people are carrying around these mobile devices now.
  11. Revisit when it's done? Yeah, like to try out, see if it's faster and see what improvements you've made to it. Think it could be applied to other exhibitions too.