N.B.: This user has some bias as she had (limited) involvement with setting up the pilot.

I. Reality testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

II. Task-based testing

P refers to participant. M refers to moderator. Quotes are paraphrased, not verbatim. Side notes/observations in round brackets. Initial thoughts in square brackets.

III. Interview notes

Bullet numbers correspond to the interview question number.

  1. Easy? Really not that hard to use, but if you don't know how to use an iPod touch, it might take a little time to do it. At first, it was a bit confusing---in My Collection it said to touch the artifact, it wasn't clear if you were supposed to touch the actual artifact or how to get to the artifact screen. After the initial hump, simple to get around. More onscreen directions might be helpful for some people.
  2. How long to understand? The only confusion was at the beginning (My Collection), maybe 2-3 minutes to understand that she wasn't at the right place to get to artifact information.
  3. Problems? It wasn't that difficult. Maybe having more obvious object code labels around would be good. Since she already knew the exhibition, she was already looking around for the numbers.
  4. Improvements? It was a bit slow. More user-friendly, like a manuals or hints. Wouldn't know what some buttons do. Look more like something they've seen before.
  5. Additional features? There's no actual design right now. No colours, logo---just the basics are there. Would add colour. Would make it a lot more appealing.
  6. Discoveries? Not really. The objects that were already available to be seen, knew what they were. But if she didn't know what they were, would've been very helpful.
  7. Museums & mobile? Helpful for people who really like it. But P is not the type to take audio guides (not that interested; goes to museums twice a year maybe), or to read. Don't know if she'd actually use it. But would tend much more to use a screen that's next to an artifact (i.e, kiosk), but wouldn't want to pick up something that's offered at the beginning.
  8. Best video? Curling stone was the best, because it showed actual pictures of how they played the game, the stone, other instruments, etc.---brought more aspects to that object. Hockey cup was second best, because it moved around a bit, got to see more detail. But the saw (static image) was dull, began to lose interest because it was static, didn't see context of use, etc.
  9. N/A.
  10. Overall impression? Very useful if you like these sorts of applications, nice to have more information. Would personally just like to walk around the space (raw experience). If you're doing research, would be great because you can get some of done in the actual space instead of going back home to do it. If P were doing research, would definitely take the device and application.
  11. Revisit when it's done? Yes, would like to see how it's improved, and if there's more to see. New technology is always a fun thing to experience.