Ideas generated by the CoRise provider steering committee:

Business expense tool: Texting based business expense tracker. Child care providers could text a picture of receipts (maybe answer some questions about it to know whether it is direct or indirect business expense) and get an expense report at the end of the month. Deductible mileage is also hard to track but an important tax write-off. Could the tool help track mileage too? What level of automation could the tool provide in scanning receipts vs.  requiring administrative support?

Collections tool: a billing tool that automatically charges parents tuition and enables them to pay online. To be helpful, the tool would need to be able to automatically charge late fees when parents pay late or pick up their children late (To know when parents pick up late, it would also need a check-in, check out feature). Credit card fees really add up. Can these be reduced or shared with parents (parents would need to be informed/opt-in).

Hub for online tools (1st stage labour platform?): Providers may have to use many online tools to meet all their needs (For example: ProCare for sign-in and billing, KidKare for menus, Tadpole for parent communication, etc). A dashboard that organized these tools would be helpful. Especially if it could display some core data from these accounts and/or support single sign-in. Ideally would include package deals for providers rather than providers having to pay monthly fees for each tool (something we'd need to figure out on our CoRise/ICA end).

Marketing website: a website that highlights the quality of providers’ programs through virtual tours of their home, program, local attractions, etc.

Subpool: A matching app that connects providers with substitutes when they need a day off.

Virtual marketing assistant (part of knowledge platform?): Tool that provides ideas for marketing/communicating with parents and then helps providers post to website, email, Facebook, Twitter, etc. all at once or at scheduled times. For example, through the tool, providers might get a suggestion to share a resource on what to do if a child is biting and then could easily share on Facebook, Twitter, Pinterest, etc. with one click.

From email sent to CoRise May 6, 2019:

A couple of these overlap with other partners’ needs - in particular the marketing website and also the virtual marketing assistant, which sounds to me like it could be part of a knowledge sharing tool (which in turn could be part of the learning commons).  We were also thinking that the idea for a hub or “dashboard” for all the tools could possibly be a first version of the labour platform, since we imagine the platform would provide a way to compile existing tools and find ways of integrating them. 

Our thinking is that it would probably make the most sense to prioritize co-design of the three tools I’ve mentioned above, since these seem to have the most in common with the needs of other partners that we’ve identified so far.  How does that sound to you?

Meeting notes

In attendance: Michelle, Dana, Cheryl, Anne. Shavon(?), Pam(?)

Meeting notes:

Next steps