| !http://wiki.fluidproject.org/download/attachments/2395689/Michael+Inst+Support+Persona_small.jpg! || h2. Michael \\  _{~}Departmental Administrative Support - Biology{~}_ \\
_"They call me Lab Mom"_
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* Handles administrative aspects of the courses
* Good at keeping his professors, TAs, and students organized
* Helpful, conscientious and enjoys taking care of people
* Comfortable with technology
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Characteristics

Goals