Summary

Demographics

User Number

Gender

Age Range

Role

Tech-savvy

Do you own a personal computer?

User 1

F

60+

n/a

Comfortable

Samsung w/ Windows.

User 2

F

35-40

n/a

Somewhat Comfortable

"Yes, I do I don't remember what kind"

User 3

 

 

 

 

 

User 4

 

 

 

 

 

Do you do any of the following and if so how often?

User

Checking email

Instant message

Shop online

Online banking

Internet research

Take class online

Social networking

User 1

All the time

A few times a month

A few times a month

A few times a month

Hardly Ever

Never

A few times a week  

User 2

All the time

Never

Hardly Ever

All the time

Hardly Ever

Never

A few times a week

User 3

 

 

 

 

 

 

 

User 4

 

 

 

 

 

 

 

User 5

 

 

 

 

 

 

 

Do you upload files on the web and if so how often?

User

Pictures

Media

Docs to course site

Docs to soc. ntwkg

File to email

User 1

Hardly Ever

A few times a month

Hardly Ever

A few times a month

Hardly Ever

User 2

Never

Never

NA

NA

All the time

User 3

 

 

 

 

 

User 4

 

 

 

 

 

User 5

 

 

 

 

 

If you use adaptive technologies, please also answer the following:


User


What type of AT do you use?
(List technology & version)

Browser
(Name & version)

How would you describe your
AT skills?

When did you last upgrade your AT?

Do you customize the default
settings of your AT?

What level of default
setting do you use?

User 1 

Zoom Text

Didn't answer

Average

May 2009

3X magnification, don't use the screen reading feature

Didn't answer

User 2 

Zoomtext

Didn't answer

Average

About a year ago

No, 2X magnification, don't use the screen reading feature

Didn't answer

Analysis/Discussion of Demographic Data

User 1 & 2: FF3 used - during the time of testing UI Options was not loading properly with IE 7 & Zoom Text; At some points both users tried to use browser features to make changes to the UI of the Webpage.

Interaction Notes

User

Task 1
Find edit appearance link

Task 2
Change "Easier to see" options

Task 3 
Make other changes & save

Task 4
Change "Easier to find" options

Task 5
Save changes

Task 6
Make misc. UI changes

User 1

Tries to click "edit site list" link. Tries "edit text" link.
Says outloud she's not sure where to click. Tries "page preview". Tries "Tools" link.
Locates & clicks "edit appearance" link.
 

Changes font style to Arial. Says outloud: "I'm looking for Arial Black" (a font style of Zoom Text). Changes text size to 30, saying "for minimum text size I like at least 30"."

Says outloud: "I don't understand what they mean by 'line spacing'.
Contrast, I like high contrast." Turns background images off.
Altogether user has made changes that increase font size to 30, Arial style, high contrast, linear layout, no background images. Changes some "Easier to find" options -  e.g. underline links.

Says outloud: "I like it, it's clear, colour is good, contrast is great."
Again can't find edit appearance link. She tries to use Firefox features to edit the appearance. 

When user finds edit appearance link and opens UI Options dialog, only parts of the dialog box are visible (the right hand side of the preview window) and she can't pan left to edit her options.

This task was skipped; we were not sure why either Zoom Text or UI Options was not working in Task 5.

User 2

Tries "edit site list" first. Then clicked on "edit appearance".

Adjusts minimum text size to 14. Adjusts  font style to serif.
As she makes changes she is panning to the right with Zoom Text to preview her changes in the preview window.

User looks for a way to save changes. She's moving her cursor away from the Webpage and into the Firefox menubar and presses the "Back" button. We reload the page and she re-makes the changes she made in Task 2.

Clicks on easier to find. Clicks on bold, underline, & larger options for links. As she makes changes she checks them in the preview window. She saves & closes.

Task accomplished in step 4.

Asks: "Haven't I changed everything I could have changed? I'm not sure what else I'd want to change."

User 3

 

 

 

 

 

 

Analysis/Discussion of Interaction Notes

Post-test Questionnaire Responses

Question

User 1

User 2

User 3

User 4

How easy or difficult was it for you to find the edit appearance link?

Was looking for "edit appearance" link in clear location, e.g. in a seperate box.
Faciliatator's observations: after user changed UI Options to her preferences (30 text size, Arial font, linear layout, high contrast, no background) the appearance of the "edit appearance" link itself changed. This may have contributed to her confusion in trying to find the button - because its styling changed along with the styling of the UI.

Couldn't find the link at first but once I found it, it wasn't hard to find susequently.

 

 

How easy or difficult was it for you to change the font size, style, and contrast of the dashboard?

Very easy.

Not hard at all.

 

 

Did you notice a way that you could preview your changes?

Yes - she noticed the preview window.

Not immediately. But after awhile I began to notice that the mini display would change.

 

 

How easy or difficult was it for you to save changes you made?

Easy.

User describes a situation where she would be able to change the UI of the browser itself.

 

 

Where there any preferences you would have liked to change, but couldn't find?

Want the ability to make text appear more bold.

No.

 

 

What UI options were helpful to you?

Font Size & Style.

"Being about to change the font size and boldness."
Interesting, because "bold" isn't really a UI option, except for links.

 

 

Did you enjoy using UI Options? Is there anything you would like to improve?

I wasn't sure what background images was  - what did that mean, yes or no to background images? It wasn't clear. Similarly, what did you mean for simplified layout? I see options for Yes and No but I'm not necessarily clear what I'm saying Yes or No to. A linear layout? A gothic layout?
 

Edit appearance button hard to find.

 

 

Analysis/Discussion of Interaction Notes

Potential Design Improvements (based on testing)